eLoadXpress: FAQ's About LoadCentral

What are the products that I can sell using LoadCentral?

LoadCentral offers over 90 products with more than 400 denominations. This includes the following:

eloads (Smart eload, Globe AutoloadMax, Sun Xpressload)
call cards ( SMART, GLOBE & SUN)
online gaming cards (LevelUp, IP e-Games, Mobius, etc)
internet cards, landline cards (PLDT, Globe, Digitel)
satellite cards (Dream and Smartlink)

What are the requirements to be a PEP LoadCentral Retailer?

After your PEP registration worth 299, you need the initial capital for your loadwallet, Php 500.00 if you direct replenish to LoadCentral Uniwiz account thru bank deposit.
But if you prefer to replenish by your dealer or by Eloadxpress office there's no minimum required for your loadwallet.

How do i register a retailer?

Via SMS ,Subdealer must text the following:

Reg<space><6-digit password><space><mobile # of retailer><space><full name of retailer><comma><address of retailer><comma><email address of retailer>

Then send to Access No. (Choose one)

0922-850-4340 | 0917-866-2418 | 0920-945-6856 | 0920-945-6857

Example:

How do I replenish my loadwallet?

You can go directly go to our office @ Penthouse Columbian Bldg 160 West Ave Edsa QC.
Go to the nearest BDO, BPI, or Metrobank branch to deposit your desired amount; or
Make a fund transfer to LoadCentral’s Smart money account

Account Name: UNIWIZ TRADE SALES Inc.

Banks and Account Number:

*Metrobank (MBTC)

Savings Account

0553-0555-17640

*Banco de Oro (BDO)

Savings Account

00253-001-3337

*Bank of the Philippines Islands (BPI)

Current account

9661-014633

Wireless Transfer

Account Name: Uniwiz Trade Sales Inc

Smart Money

5577 5113 2164 6117

Important: A notice of the fund transfer or deposit must be made by the retailer by sending a text message, instant message, or calling the LoadCentral office so verification can be made prior to loading of the credit. Loading time is between thirty (30) minutes to two (2) hours.

To process your wallet replenishment, kindly send the COMPLETE information EXACTLY as follows:

WRONG: 1,000 or PHP 1000; CORRECT: 1000

Do not put any unnecessary characters that are NOT included on the text format (e.g PERIOD (.) & additional (SPACES)

Accepted Date Formats:

Dec09, Dec 09, December 09, Dec 09,2012, 2012-01-02, 02Jan2011

Prepare the following information:

For Bank Deposits

* Amount Deposited

* Bank Name and Branch

* Branch Code (BDO and BPI only)

* Date and Time Deposit

* LoadCentral Username

* (Sub)Dealer's/Retailer's Name

For Smart Money

* Reference Number

* Date and Time

* Amount

* LoadCentral Username

* (Sub)Dealer's/Retailer's Name

BDO/BPI Deposit Verification

Text the following syntax or text format:

DEP<space><Registered name><comma><User/Registerd No.><comma><Branch name><comma><Branch code><comma><Date><comma><Time><comma><Amount>

Example:

DEP Juan dela Cruz, 0908xxxxxxx,BDO, West Maya,464cd,2013-09-28,12:01:55,2000

Then send to DEPOSIT VERIFICATION HOTLINE:

SMS-based Verification:

0928-508-3355 | 0920-970-5287

Monday to Friday: 9:00am to 4:00pm

Saturday: 9:00am to 11:00 noon

Metrobank Deposit Verification

Text the following syntax or text format:

DEP<space><Registered name><comma><User/Registerd No.><comma><MBTC><comma><Branch><comma><Date><comma><Time><comma><Amount>

Example:

DEP Juan dela Cruz, 0908xxxxxxx,MBTC,SM North Edsa,2013-09-28,12:01:55,2000

Then send to DEPOSIT VERIFICATION HOTLINE:

SMS-based Verification:

0928-508-3355 | 0920-970-5287

Deposit Verification schedules are as follows:

Monday to Friday: 9:00am to 4:00pm

Saturday: 9:00am to 11:00 noon

Example:

Smart Money Deposit Verification

Text the following syntax:

DEP<space><Registered name><comma><User/Registerd No.><comma><SM><comma><Reference No.><comma><Date><comma><Time><comma><Amount>

Example:

DEP Pedro Acosta, 0908xxxxxxx,SM, 012345676,2013-09-28,12:01:55,2000

Then send to DEPOSIT VERIFICATION HOTLINE:

SMS-based Verification:

0928-508-3355 | 0920-970-5287

Deposit Verification schedules are as follows:

Monday to Friday: 9:00am to 4:00pm

Saturday: 9:00am to 11:00 noon

Example:

How do I follow up my load wallet?

For SMS Follow Up, Use this syntax oe text format;

FF<space>REGISTERED NUMBER<COMMA>BANK<COMMA>DATE and TIME

Then send to DEPOSIT VERIFICATION HOTLINE:

SMS-based Verification:

0928-508-3355 | 0920-970-5287

If I have other deposit concern, what do i do?

Text the following syntax or text format?

DEP<space>MESSAGE<COMMA>REGISTERED NUMBER

Example:

Then send to DEPOSIT VERIFICATION HOTLINE:

SMS-based Verification:

0928-508-3355 | 0920-970-5287

How do I transfer Load Wallet via Text to my retailer?

Dealer sends the retailer the agreed wallet:

Text the following syntax or text format:

Transfer<space><Dealer's 6-digit password><space><mobile # of retailer><space><Wallet Amount>

Example:

Then send to Access No. (Choose one)

0922-850-4340 | 0917-866-2418 | 0920-945-6856 | 0920-945-6857

Retailer will receive a text about the wallet reload.

How do I check my load wallet balance?

Text the following syntax or text format.

Bal<space><6-digit password>

Example:

Then send to Access No. (Choose one)

0922-850-4340 | 0917-866-2418 | 0920-945-6856 | 0920-945-6857

How do I change password via SMS?

Text the following syntax or text format.

Changepw<space><Old password><space><New password>

Example:

Then send to Access No. (Choose one)

0922-850-4340 | 0917-866-2418 | 0920-945-6856 | 0920-945-6857

How do I sell load via text?

Use the following syntax or text format.

Product Code<space><Retailer 6-digit password><space><Mobile no. of buyer>

Example:

Then send to Access No. (Choose one)

0922-850-4340 | 0917-866-2418 | 0920-945-6856 | 0920-945-6857

Then you will receive a text message after the transaction

Example:

Buyer gets text message:

How do I unlock my loadcentral account?

This occurs when:

- Webtool password is still at default. Change it immediately.

- SMS and Webtool passwords are exactly the same. They should be unique from each other.

TO FIX: Unlock your webtool access first then change webtool password. Using your registered mobile number use the following syntax or text format.

UNLOCK<space>SMS Password

Example:

Then send to Access No. (Choose one)

0922-850-4340 | 0917-866-2418 | 0920-945-6856 | 0920-945-6857

What do i do for Access Denied?

Trying to log-in to your webtool account but receiving the prompt 'Access Denied'?

- Account is denied from access if there are at least 8 log-in attempts using invalid webtool password/s. Be sure to protect your accounts at ALL times. Use the following text syntax or text format.

RETOFF<space>SMS Password

Then send to Access No. (Choose one)

0922-850-4340 | 0917-866-2418 | 0920-945-6856 | 0920-945-6857

Example: